Support
We monitor, prevent and resolve network outages.
NOC
Network Operations Center
24/7 monitoring and management of your network
Our Network Operations Center (NOC) continuously and proactively monitors your entire network. With smart monitoring, automatic detection and rapid escalation, we prevent disruptions before they impact your organisation.
Our NOC services include:
• 24×7 real‑time monitoring
• Performance analysis
• Incident detection and proactive intervention
• Trend analysis and capacity monitoring
• Reports and clear, visual dashboards
With the NOC services from The Networkers, you are assured of maximum uptime and a network that performs 24/7 day and night, all year round.
SOC
Security Operations Center
Active protection against modern cyber threats
Our Security Operations Center (SOC) provides continuous monitoring of your security landscape. By combining SIEM data, threat intelligence and specialist expertise, we detect and mitigate security risks the moment they arise in your networking environment.
The Networkers’ SOC offers:
- Real‑time security monitoring
- Threat and anomaly detection
- Incident response and forensics
- Log management and compliance reporting
- Proactive security advice and hardening
With our SOC, your data, users and processes are continuously monitored and protected by the latest security technologies, with rapid detection and response to every threat.
Service Management
Control, continuity, and predictability in your IT environment
Our Service Management services ensure that your network not only functions but performs structurally. Through clear processes, dedicated points of contact, and measurable KPIs, we keep your environment secure, healthy, and under control.
Incident, change, and problem management
Proactive monitoring
and reporting
Tailored Service Level Agreements (SLA)
Capacity and lifecycle management
Periodic evaluations & roadmap advice
With Service Management from The Networkers, you gain continuity, transparency, and complete peace of mind, allowing you to focus on where your organization truly adds value: your core business.
Health Check
Insight into performance, weaknesses, and opportunities for improvement
With our Network Health Check, you receive a complete, clear, and objective view of your network’s health in a short period of time. Perfect for performance issues, new projects, or periodic quality control.
Our Health Check includes:
Analysis of performance, capacity, and stability
Security scan & configuration audit
Inspection of hardware, firmware, and lifecycle
Optional WiFi survey and spectrum analysis
Clear report with concrete improvement actions
You will see exactly where the network performs well, where risks lie, and which optimizations deliver immediate value.
Network Troubleshooting
Fast, in-depth analysis for network issues
When a network slows down, glitches or shows unexplained behaviour, Network Troubleshooting becomes essential. Our specialists use advanced tooling, packet analysis, flow data and years of expertise to pinpoint the root cause down to the bit level.
We resolve issues such as:
Slow networks or instability
Congestion, broadcast storms, or loops
WiFi issues and interference
Firewall and routing conflicts
Inexplicable timeouts or packet loss
With our targeted approach, the problem is not only fixed but structurally prevented, ensuring your network continues to perform reliably.
Advanced Network Analysis and Troubleshooting
Smart network visibility for maximum business continuity
A modern IT network must always be available. But what if applications suddenly respond slowly? If video calls freeze?
Or if a disruption is hiding somewhere in the network? Then you want to know immediately exactly where the problem lies, before users are affected.
That is why we offer an advanced network analysis solution that provides real-time insight into everything happening within your network. From core switch to access point, from server to endpoint.
Why network visibility is important
Prevent downtime in business‑critical healthcare and enterprise processes
Immediately identify the root cause of network and application outages
Accelerate troubleshooting and reduce time to resolution
Improve user experience and application performance
Back up capacity planning with hard data and clear trend insights
What this solution does for you
Our solution monitors and analyses every data packet moving across your network, enabling you to:
- Perform root cause analysis in a very short time
- View detailed performance data per user, application, or network segment
- Investigate traffic patterns and incidents both historically and in real time
- Gain instant insight into latency, packet loss, bandwidth usage and QoS
- Detect compliance and security issues at an early stage
- Prove issues towards external providers (such as internet or critical application vendors) using objective evidence
In short: you no longer have to search blindly we see it immediately
Our Approach
We support organisations with:
Inventory and network assessment
Implementation in either a physical or virtual setup
Continuous measurement and reporting
Troubleshooting & optimization by our network specialists
You can choose between ad-hoc engagement during incidents or ongoing monitoring for proactive management.
Many satisfied customers
The Networkers has extensive experience across all sectors.
If you do not see your industry logo, it does not mean that we do not have proven experience in that field.
We can handle everything in the field of Networking & Network security.
Ready for a NETWORK that moves you forward?
A network forms the foundation of a reliable digital infrastructure. With The Networkers, you choose a solution that is secure, scalable, and future-proof.
Request a baseline measurement today and discover how we can strengthen your network.